Enter Password for credentials storage

When you get that error message while installing our trusted certificate please do the following:

1. Go to Settings – Security – Device administrator and uncheck Livigent

2. Scroll down and search for trusted Credentials- Tap on it- Tap on User – Tap on Livigent CA and remove it.

3. Go to Settings again – Apps/Applications – All – Livigent – Clear Data and Cache;

4. Go to Settings Security and make sure that Lockscreen is set to None or Swipe;

5. Restart the device;

6.After the restart go again to Settings – Security – Lock Screen – Set it to Password;

7.Now go to the Settings – More Networks – VPN (It should not ask you for a password)

8.Go to Settings – Security – Lockscreen – Change the Password to none

9. Go to settings – More Networks – VPN – It should ask you to set up a password for credential storage, set it to 0000

10. Go back to the Livigent app and start the installation again. Now you can install the certificate.